Chloe Cauley

UX Researcher and Product Strategist, Texas MBA '24 Candidate, and Certified Usability Analyst by Human Factors International

I've worked in various User Experience-related roles across several industries, including Insurance, Energy, Restaurant & Hospitality, and Music. My mission is to bridge the gap between cultures through the best experiences possible and transform UX into a strategic part of the business at any organization.

Case Studies

Toast

Translating "small" user experience improvements into massive cost-savings

Root

A mixed-methods approach to evaluate the usability of onboarding for prospects looking to purchase auto insurance.

NRG

A look into the past, present, and future usability of Reliant's main point of sales flow.

UX Researcher, Chloe Cauley, talks empathy and acceptance during the COVID-19 Pandemic

How I talk to and interact with our research participants is more consolatory. Empathy in product design and research is needed now more than ever.

Read on Medium →

How to Scale a UX Research Practice

An example of how I've previously built and scaled a UX research practice established a "creative space," and moved UX from a service to a key business function.

Scaling UXR